Tuesday 7 October 2014

Steak and Cheese Panini

Tim Hortons has had grilled Panini's on their menu for a while now.  They're alright.  Generally they've got good flavour.  In my opinion they're slightly overpriced in the $5 range for what is essentially a toasted sandwich.

Then Tim Hortons introduced a new menu item.  An item aimed specifically at my demographic.  That being males 9 - 99 years old.

Let me introduce you to the GRILLED Steak & Cheese Panini.

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Looks good, doesn't it?  I thought it did.  So I decided to try one at lunch one day.  It was good.  The perfect ratio of steak, onion, cheese and bread.

About a week later I wanted to share this delightful sandwich with my wife so she could give it a try.  We stopped at the Penetanguishene Tim Hortons to grab a Panini we could share and a couple beverages.  We went and parked and I unwrapped the sandwich to divide it.  Immediately I noticed this sandwich was nothing like the one I had previously enjoyed.  The onions were about 1/2 thick (not a huge issue for me), and there was only about 1/2 the steak that there was on my first sandwich.  I swore not to buy another GRILLED Steak & Cheese Panini from this location.

I however did not swear off the sandwich all together.  I would purchase one more from yet another location to see which of the first two sandwiches most closely resembled the 3rd.

HA!

We waited about 5-7 minutes at the drive thru window for our meals.  I was expecting perfection after waiting this amount of time forour Panini's to be made.

HA!

After driving away and finding a place to park and enjoy our food, I took my food out of the bag.  I began to drool.  I slowly unwrapped my nicely toasted bun.

Umm, wtf?  As the Wendy's ads used to say... "WHERE'S THE BEEF?"  Did they actually forget to put the steak on my GRILLED Steak & Cheese Panini?

Nope.  After opening up I confirmed there was a miniscule amount of 'steak' on the bun.  The second Panini had a fraction of what the first did, and this one had a fraction of what the second one did.

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I immediately took the above picture.  I tweeted the photo immediately to Tim Hortons corporate account.  When I got home I posted the photo to their Facebook page.  I also visited their website and completed an online customer satisfaction survey.  This crappy sandwich wasn't going to go unnoticed.



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